| According to a recent AT&T study, more
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| | on-hold, your on-hold script length will
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| than 70% of business calls are placed on
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| | vary.For an average system where
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| hold for an average of 45 to 60 seconds
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| | customers are on-hold for 1-3 minutes,
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| each. 60% of the callers placed on hold
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| | it's wise to have at least 2 courtesy
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| hang up, and 30% of those that hang up
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| | messages and 2 marketing messages, each
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| never call back.The opportunity to reach
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| | message timing out to precisely 30
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| out to your customers is now!They are a
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| | seconds (:30).Music should play in
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| captive audience, and are eager to hear
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| | between the messages for 30 seconds (:30)
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| what you can do for them. While they are
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| | This will result in 2 minutes of
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| waiting, which for some business could be
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| | voice-over and 2 minutes of uninterrupted
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| upwards of 10 minutes or longer, you need
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| | music play, giving you total of 4 minutes
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| to keep their interest, keep them happy,
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| | of on-hold messaging.For systems
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| and most importantly, retain their call
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| | supporting callers on-hold longer than
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| to avoid losing them and their confidence
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| | 4-5 minutes at a time, make sure that
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| before you can even meet their needs.By
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| | your material is kept fresh for your
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| making good use of your on-hold
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| | audience, with at least 4 different
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| messaging, you will be able to:* Seep
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| | courtesy messages and 4 different
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| your callers interested* Increase
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| | marketing messages.To accompany the
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| satisfaction levels regarding their
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| | voice-over, music is often used as a
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| experience with your company* Introduce
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| | secondary track in a voice-over
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| new products or services for potential
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| | recording. Music can vary throughout or
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| cross sells* Provide additional
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| | remain true to a theme.Music should
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| information about your company in a
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| | reflect your business and your customer
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| friendly manner* Instill trust and
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| | base. If you're servicing an extreme
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| assurance that you'll be with them
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| | sports crowd, the music might reflect
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| shortly* Retain your callers while
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| | that culture and encompass a touch of
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| on-hold* Save money by retaining the
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| | rock, soft punk, or alternative music
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| caller, eliminating the need for them to
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| | genres.Capture this opportunity by
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| call againTo really capitalize on your
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| | sharing your message while your customers
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| on-hold messaging, alternate courtesy
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| | wait on-hold. With a powerful on-hold
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| messages with marketing messages.Here's a
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| | recording and a professional voice talent
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| sample of a brief On-hold Script.On-hold
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| | to deliver your message, you'll be well
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| Messaging Script:Courtesy Message:Thank
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| | on your way to converting callers into
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| you for calling Extreme Sports Gear and
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| | buyers.About is the industry leading
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| Mountain Bikes. We're glad that you
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| | service that connects clients with
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| called and appreciate your business. In
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| | professional voice over talents and voice
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| respect of your time, a customer service
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| | actors. Radio and television stations,
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| representative will take your call
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| | advertising agencies, marketing
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| shortly so that you can get back to the
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| | executives, casting directors and voice
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| great outdoors.Music in between messages
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| | talent agencies rely on to easily search
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| for 30 seconds or so appropriate to your
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| | for and hire language service providers
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| listening audience.Marketing Message:Are
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| | such as translators, narrators and
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| you at our website right now? If so,
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| | professional voice over talents. Clients
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| click on the "Special Offer"
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| | that have worked with include NBC, ESPN,
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| advertisement on our home page to take
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| | PBS, The History Channel, Reader's
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| advantage of our Online Summer Sale!
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| | Digest, Comcast, Nortel Networks, Bell
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| Anything listed on our website is 25% off
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| | Canada, Microsoft, Cisco Systems, ING,
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| if purchased online. Get in the groove of
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| | Western Union, Ford, GM, Jaguar,
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| Summer early and save!Depending on the
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| | Firestone Tires, American Airlines, the
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| average time that your customers are
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| | US Army, the US Government and many more.
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