| This month I have encountered two small problems, | | | | customers. This led to me getting many emails from |
| which have affected my eBay business. If I had | | | | buyers saying the Pay Now button is not working, or |
| spent a little more time thinking about the design of | | | | worse many people sending payments to one of my |
| my auction listings, these problems could have easily | | | | email addresses that was not registered with PayPal. |
| been avoided and I would have had more time to | | | | The end result was me having to explain and solve |
| spend on other things instead of editing tiny mistakes | | | | the problem via multiple emails to multiple customers. |
| in nearly 100 listings. There have been many similar | | | | So how could I have avoided this problem? Well in |
| occasions in the past where a little more forward | | | | my actual eBay listing and Payment Policy I made no |
| planning would have avoided me redesigning all my | | | | reference to my PayPal email address but included all |
| eBay auction listings. Therefore, my advice to you in | | | | my other email addresses. I overlooked including my |
| this issue is to think carefully about the design of | | | | PayPal email address in the listings simply because I |
| your auction listings. More time spent on your listing | | | | assumed that the Pay Now button would work at all |
| now can mean MUCH less time spent redesigning | | | | times. Obviously not. I have now amended all listings |
| them in the future. | | | | to include my PayPal email address |
| Now the two actual problems I encountered this | | | | (payments@theebookcavern.co.uk if anyone is still |
| month were the down to my PayPal address and my | | | | unsure) and thankfully since then I have had no |
| eBay ID. The first problem was that for some reason | | | | PayPal payments sent to the wrong email address. |
| the Pay Now button in eBay was not working for all | | | | |